Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

Need to Return a product?

To return a product to Positive Supports, you'll need to call us at 1-541-621-2881. No returns of any type will be accepted without contacting us first.

We'll need the following information to authorize your return:

• Customer name

• Invoice number

• Item name and/or number(s)

• Nature of the problem

Other terms for returned products:

• Only defective products are eligible for return.

• We will gladly provide an exchange at no cost or apply credit to the account.

• Returns must be made within 30 days from the date of invoice.

• Customer is responsible for all shipping costs of returned products.